This bot is based in the ServiceNow REST API, specifically the Table API module. It executes an API Table request in order to close incidents based on the specification provided in the Excel INPUT file provided with this Bot.
This task is compatible with:
- Automate Ultimate 11.2 and greater
- Automate Plus 11.2 and greater
- Automate Desktop 11.2 and greater
Automate Bots are the result of our experience training and implementing Automation initiatives for our customers. All the configurations are maintained by HelpSystems Professional Services. If you need our help to configure a bot, please complete the form here.